Terms and Conditions:

We may collect personal information about you through various media, including the form that you fill or any other media.

The Terms & Conditions of the member agreement may change from time to time & we will update the same on the website at least 2 working days in advance. You are hence advised to refer to the website on a regular basis so that you are aware of the latest applicable member terms & conditions.

Consultation

We invite & value feedback from you about the website and, from time to time, we use the website to carry out electronic consultation exercises. If you send comments to us via the website, we will collate your comments and your contact details for the purposes of the consultation only.

Third Party Service Providers

We have contracts with other organizations (or Third Parties) to carry out certain activities or services on our behalf. If we need to pass any of your personal data to them, we will ensure the following:

They are only provided with the information they need to carry out the service.

They agree not to use the information received from us for any other purpose than those specified by us.

Registration of Medical Practitioners

If you provide your personal & contact details when inquiring about registration with AHO Medi health or otherwise, we will use that information for the following purposes:

– To process your enquiry or application

– To compile statistics for our internal purposes

– To send you relevant documents and our newsletter

We may supply information to the Department of Health, Professional, Corporate, Education and Training Bodies so they can compile statistics

We may retain details of your application on our files and may disclose that information to overseas regulators and elsewhere if required. If you are subsequently empanelled/ registered with AHO Medi health, we will use the information you provide us with for the purposes listed below:

-Updation of our database

To share your contact details with members, corporates & institutions who wish to access your services Administer and maintain your registration details Process complaints, if any
To maintain and compile statistics for internal use Keep you updated with information about the AHO Medi health including guidance, news, etc.

AHO Medi health Members

If you are registered with AHO Medi health or are a AHO Medi health member, we will use the information you provide us with for the purposes listed below:

– Updation of our database

– Administer and maintain your registration details

To maintain and compile health records including Thyrocare test reports or any health records and results for internal use To maintain it for analytical purposes including to provide necessary consultation/suggestions, if required based on the health reports of the AHO Medi health members

Disclosure

We may be asked to provide your contact details to the MCI, DCI, IMA, IDA, medical defense organizations, medical colleges, faculties & other organizations so that they can keep their records up to date. If you would prefer us not to share your registered address with these organizations please let us know by writing In addition to this, we may disclose your personal information; to the extent that we are required to do so by law;

-in connection with any ongoing or prospective legal proceedings;

– in order to establish, exercise or defend our legal proceedings;

– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Your rights under the Data Protection Act 1998

You may obtain confirmation of the basic information that we hold about you at any time. If it is incorrect we will promptly correct it when we have received the appropriate notice or evidence from you in writing.

Third Party Links

Occasionally, at our discretion, we may include or offer third party services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Grievance Redressal Officer

In case AHO Medi health members have any grievances in connection with the use of the website, a member may write to the grievance redress officer at service@aho.org who is authorized to attend to any user complaints or queries, and may resolve any such matter within 1 (one) month from date of receipt of complaint.

Website security

We are careful to guard the security of your personal data and the details of any transactions you make with us over the Internet. We ensure this by putting in place and carefully administering a secure IT infrastructure in accordance with industry standards and good practice.

There are a number of things you can do to help protect yourself from Internet fraud:

When you have finished your session, please log off the AHO Medi health website to prevent your details being seen by anyone else.

To share your contact details with members, corporates & institutions who wish to access your services

Clear any ‘cache’ so there is no record of any transactions left on screen – all web browsers allow you to do this
Close your browser so that any history of the session is cleared.

As an extra precaution your session on many areas of our website will terminate if you have not used the site for 15 minutes.

– to the extent that we are required to do so by law;

– in connection with any ongoing or prospective legal proceedings;

– in order to establish, exercise or defend our legal proceedings;

– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

When you have finished your session, please log off the AHO Medi health website to prevent your details being seen by anyone else.

To share your contact details with members, corporate & institutions who wish to access your services

Clear any ‘cache’ so there is no record of any transactions left on screen – all web browsers allow you to do this.
Close your browser so that any history of the session is cleared.

As an extra precaution your session on many areas of our website will terminate if you have not used the site for 15 minutes. discontinue the Preventive Health Care Plan issued to you and your membership with AHO Medi health with immediate effect; and issue a refund of the amount paid by you as Membership Fees.

Cancellations shall be considered only if (i) a valid request is made in this regard within 30 (Thirty) days of receipt of the Preventive Health Care Plan by you, and (ii) the entire Preventive Health Care Plan Welcome Pack is returned to AHO Medi health within 14 (fourteen) days of receipt of the Cancellation request as aforesaid. For calculation of the aforesaid periods, the records of dispatch, delivery and communications available with AHO Medi health shall be considered final.

No Cancellation shall be carried out if you have purchased the Preventive Health Care Plan under any celebratory / festive offer, or any special / discounted offer of any kind whatsoever.

No Cancellation shall be carried out if you have purchased the Preventive Health Care Plan under any interest free easy monthly instalment (EMI) option offered by AHO Medi health.

No Cancellation shall be carried out if you have in any way availed any of the benefits available under the Preventive Health Care Plan prior to confirmation of Cancellation by AHO Medi health.
In the event a request for Cancellation is received by AHO Medi health after dispatch of the Preventive Health Care Plan Welcome Pack to you, AHO shall deduct an amount of Rs. 1,000 (Rupees one thousand only) or 10% of the membership fee whichever is higher from your Membership Fees and only the balance shall be refunded to you as part of the Cancellation.

In the event a request for Cancellation is received by AHO Medi health after a positive welcome call to you, AHO Medi health shall refund up to a maximum of 50% of the membership fee of your Membership Fees only.

Processing fee charged under the ‘EMI Option on Credit Cards’ program is non-refundable.

All Cancellations as approved by the AHO Medi health management as per their discretion shall ordinarily be processed within 21 days of receipt by AHO Medi health of the Preventive Health Care Plan Welcome Pack. In the event the entire Preventive Health Care Plan Welcome Pack is not received by AHO Medi health within 14 (fourteen) days of receipt of a valid request for Cancellation by AHO Medi health, shall deduct an amount of Rs. 2,500/- (Rupees two thousand five hundred only) or up to 50% of the membership fee whichever is higher from your Membership Fees and only the balance shall be refunded to you as part of the Cancellation.

Credit of the Membership Fees to your bank account / credit card account upon Cancellation and refund by AHO Medi health shall be as per policies and timelines followed by the banks involved and AHO Medi health shall not be responsible for any delays in this regard.